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See our below resources for customer service

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How Can We Help?

Please select a topic below. If you can’t find what you’re looking for, get in touch. We will aim to get back to you within one working day.


If you’re looking to submit a return, please use the return form found here


If you need to track your order, please follow the link in the email provided by DPD when you placed your order.

Most Asked Questions

We’ve compiled a selection of our most frequently asked questions.

Can I track my order?

Yes, you will be emailed/texted a DPD tracking number once your order has been dispatched.

Do you ship to my country?

Check our delivery page to see the countries we deliver too

How much does delivery cost?

UK is £4.95. Free over £65 (postcode dependent)

Can I return an item for an exchange or refund?

Of course, simply fill out our returns form here

What are your hours of operation?

9-5 GMT. Monday - Friday

DPD has told me my order is delayed

DPD sends automated texts once they receive your information. This doesn't mean your order is delayed just that DPD have jumped the gun

I’m having trouble placing my order

Please try clearing you cache or browsing in private mode. If this fails please get in touch.

My Promo code isn't working

Promo codes aren't valid on items that have already been discounted and you can only apply one per order.